KÉRASTASE LOYALTY CLUB OVERVIEW
Can I track and manage my Kérastase Loyalty Club account online?
HOW TO JOIN
Are there any requirements to join the Kérastase Loyalty Club?
How do I start earning points?
Is it possible for me to lose points or tier spend?
I placed an order but I haven't gotten points for it!
I'm having trouble earning points for my activities. Who can I contact?
How do I redeem my points for vouchers?
What are my redeemable points?
Can I transfer my points or rewards to another member?
Can I use my rewards voucher in store/salon?
Can I return an order where I redeemed a rewards voucher?
Are there any limitations to the number of rewards I can redeem?
How do I redeem my points for full-size products?
YOUR KÉRASTASE PURCHASES
How do I earn points for my www.kerastase.com.au online purchases?
Can I still earn points for transactions made prior to joining the Kérastase Club Rewards program?
What benefits do members receive?
How do I maintain my membership tier?
How do I redeem my birthday reward?
How do I redeem other tier benefits?
My Kérastase Club Rewards emails