Contact Us

Online Orders

Please see our online shopping FAQ for any online order related queries. For any further questions regarding online orders, tracking, delivery and shipping please call 1300 060 116, Monday to Friday between 9am and 5pm or email us at [email protected].

We'd Love To Hear From You!

For any questions or more information about our products, please call the L'Oréal Advisory Bureau on 1300 651 991 (for the cost of a local call) or email us at [email protected].

If you have any suggestions or comments about our website, please email us at [email protected].


Your Personal Care

Kérastase Emily Ratajkowski

Kérastase Decoded

Learn more about our luxurious Kérastase collections and find your very own bespoke hair care routine.

Two zones block Diagnose your hair Kerastase

The Right Products for You

Take the hair diagnosis quiz to find the best product mix for your hair wishes.