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Why haven’t I received an online order confirmation?

This could due to the following reasons:
- either your spam filters are too high, which means that our emails have been blocked a spam
- Kérastase (noreply@kerastase.com.au) has not added to your Address Book
- or, your order may not have been successfully submitted.

You didn’t find your answer? Please contact us on 1300 060 116 or email us at service@kerastase.com.au

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