Questions and contact details

  1. Client
  2. Haircare professional
  3. Press
  4. Job seeker
  1. Client
  2. Haircare professional
  3. Press
  4. Job seeker
Is it possible to purchase Kérastase Paris products online or via mail order?

As Kérastase Paris is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Paris hairdressers to provide clients with the best advice for their scalp and hair. This is why Kérastase Paris recommends that you visit your nearest Kérastase Paris salon to find out more about the Kérastase Paris products and the most appropriate haircare programme for you. To find your nearest Kérastase Paris Salon please use the salon locator.

Where is it possible to purchase Kérastase Paris haircare products?

Enter your street name and suburb into the ‘salon locator’ and you will instantly get a list of Kérastase Paris stockists closest to you.

Where can I purchase salon size products (for instance 1 litre Kérastase Paris Baths)?

Salon size Kérastase Paris products are not for retail sale. They are for professional in-salon use only.

Are Kérastase Paris products tested on animals?

No, Kérastase Paris products are not tested on animals. All of our products are tested on artificially reconstructed skins.

Is it possible to receive a Kérastase Paris product catalogue?

You can visit the 'Take-home Programme' section of this website to find out more details on your personalised programme, or visit your nearest Kérastase Paris Salon to obtain a product catalogue.

What are the Kérastase Paris product retail prices?

Please contact your Kérastase Paris Salon directly to find out the retail price of the products that you are interested in.

How can I get advice on which Kérastase Paris products are best suited to my hair?

As Kérastase Paris is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Paris hairdressers to provide clients with the best advice for their scalp and hair. This is why Kérastase Paris recommends that you visit your nearest Kérastase Paris salon to find out more about the Kérastase Paris products and the most appropriate haircare programme for you. To find your local Kérastase Paris salon please use the salon locator.

Is there an online scalp and hair diagnostic module?

As Kérastase Paris is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Paris hairdressers to provide clients with the best advice for their scalp and hair. We recommend that you visit your nearest Kérastase Paris salon for a thorough in-depth scalp and hair consultation. Your Kérastase Paris hairdresser will be able to recommend a personalised 3-step haircare programme suited to your individual needs. To find your local Kérastase Paris salon please use the salon locator.

Is there any particular Kérastase Paris collection for men?

All of the Kérastase Paris products have been designed to answer both male and female scalp and hair needs. However, the Kérastase Paris Spécifique collection is particularly appropriate to answer scalp and hair concerns often encountered by male clients.

Is it possible to combine, within the same haircare programme, products belonging to different sub-families?

It is not a problem to use products from different Kérastase Paris sub-families within the same haircare programme. However, we always recommend you ask your Kérastase Paris hairdresser for a personalised scalp and hair consultation.

Are there any restrictions when using Kérastase Paris products; for instance when pregnant or on medication?

There are no specific restrictions when using Kérastase Paris products. In any case, if you have a specific medical condition you should always consult your doctor before using any of our products.


What are the steps necessary to become a Kérastase Paris stockist in Australia?

The criteria for becoming a Kérastase Paris Salon in Australia is very selective. A Kérastase Paris Business Consultant in your area will need to meet with you to assess the possibility of representing Kérastase Paris. To enable our commercial team to get in touch with you, please fill in the 'Contact Us' section of this website.

As a Kérastase Paris Salon, may I create a link from my salon website to the Kérastase Paris website?

Yes, and thank you for your interest in the Kérastase Paris brand.

Press contact

Natalie Perkov
nperkov@au.loreal.com
(03) 8680 0502

Laura Janus
ljanus@au.loreal.com
(03) 8680 0501

How to apply

Kérastase Paris is a company of the L'ORÉAL group. For any application, click here.

Information Requests

Due to a very large number of requests for information from students, we are not able to respond to all requests individually. Full information about our company and products, and frequently asked questions can be found at www.loreal.com.au

Is it possible to purchase Kérastase Paris products online or via mail order?

TEST NZ As Kérastase Paris is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Paris hairdressers to provide clients with the best advice for their scalp and hair. This is why Kérastase Paris recommends that you visit your nearest Kérastase Paris salon to find out more about the Kérastase Paris products and the most appropriate haircare programme for you. To find your nearest Kérastase Paris Salon please use the salon locator.

Where is it possible to purchase Kérastase Paris haircare products?

Enter your street name and suburb into the ‘salon locator’ and you will instantly get a list of Kérastase Paris stockists closest to you.

Where can I purchase salon size products (for instance 1 litre Kérastase Paris Baths)?

Salon size Kérastase Paris products are not for retail sale. They are for professional in-salon use only.

Are Kérastase Paris products tested on animals?

No, Kérastase Paris products are not tested on animals. All of our products are tested on artificially reconstructed skins.

Is it possible to receive a Kérastase Paris product catalogue?

You can visit the 'Take-home Programme' section of this website to find out more details on your personalised programme, or visit your nearest Kérastase Paris Salon to obtain a product catalogue.

What are the Kérastase Paris product retail prices?

Please contact your Kérastase Paris Salon directly to find out the retail price of the products that you are interested in.

How can I get advice on which Kérastase Paris products are best suited to my hair?

As Kérastase Paris is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Paris hairdressers to provide clients with the best advice for their scalp and hair. This is why Kérastase Paris recommends that you visit your nearest Kérastase Paris salon to find out more about the Kérastase Paris products and the most appropriate haircare programme for you. To find your local Kérastase Paris salon please use the salon locator.

Is there an online scalp and hair diagnostic module?

As Kérastase Paris is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Paris hairdressers to provide clients with the best advice for their scalp and hair. We recommend that you visit your nearest Kérastase Paris salon for a thorough in-depth scalp and hair consultation. Your Kérastase Paris hairdresser will be able to recommend a personalised 3-step haircare programme suited to your individual needs. To find your local Kérastase Paris salon please use the salon locator.

Is there any particular Kérastase Paris collection for men?

All of the Kérastase Paris products have been designed to answer both male and female scalp and hair needs. However, the Kérastase Paris Spécifique collection is particularly appropriate to answer scalp and hair concerns often encountered by male clients.

Is it possible to combine, within the same haircare programme, products belonging to different sub-families?

It is not a problem to use products from different Kérastase Paris sub-families within the same haircare programme. However, we always recommend you ask your Kérastase Paris hairdresser for a personalised scalp and hair consultation.

Are there any restrictions when using Kérastase Paris products; for instance when pregnant or on medication?

There are no specific restrictions when using our products. In any case, if you have a specific medical condition you should always consult your doctor before using any of our products.


What are the steps necessary to become a Kérastase Paris stockist in New Zealand?

The criteria for becoming a Kérastase Paris Salon in New Zealand is very selective. A Kérastase Paris Key Account Manager in your area will need to meet with you to assess the possibility of representing Kérastase Paris.
To enable our commercial team to get in touch with you, please fill in the 'Contact Us' section of this website.

As a Kérastase Paris Salon, may I create a link from my salon website to the Kérastase Paris website?

Yes, and thank you for your interest in the Kérastase Paris brand.

Press contact

Pead PR
Level 2
Carlton DFK Centre
135 Broadway
Private Bag 99911
Newmarket, Auckland
Telephone 09 918 5585

How to apply

Kérastase Paris is a company of the L'ORÉAL group. For any application, click here.

Information Requests

Due to a very large number of requests for information from students, we are not able to respond to all requests individually. Full information about our company and products, and frequently asked questions can be found at www.loreal.com

Can’t find an answer to your question? Please contact us here.

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