Is it possible to purchase Kérastase online or via mail order? As Kérastase is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase hairdresser consultants to provide clients with the best advice for their hair and scalp. This is the reason why Kérastase recommends that you visit your nearest Kérastase salon to find out more about the Kérastase products and the most appropriate haircare programme for you. To find your local Kérastase salon in Australia, please use the on-line salon locator.

>Where is it possible to purchase Kérastase haircare products? The Australian Kérastase website contains a salon locator. If you live in Australia, enter your postcode on the relevant salon locator and you will instantly get a list of the nearest Kérastase stockists. If you are not trying to locate a salon within Australia, eg. the United-States or European countries, unfortunately we are not in a position to give you addresses of Kérastase stockists near you.

Where can we purchase salon size products (for instance 1 litre Kérastase baths)? Salon size Kérastase products are for professional in-salon use only, and therefore are not for retail sale.

Is it possible to receive free Kérastase samples? Kérastase is a prescriptive brand, we rely on the skills and the high level of knowledge of our Kérastase hairdresser consultants to provide clients with the best personalised advice for their hair and scalp: this cannot be done on-line. For this reason we cannot send out free samples from this site. Please visit your nearest Kerastase salon to discuss your personalised prescription.

Is it possible to receive a Kérastase product catalogue? You can visit the home care programme of this website to consult the entire Kérastase product offering. Classified according to the different product families within Kérastase and particular hair and scalp needs.

What are the Kérastase product retail prices? There is no Kérastase price catalogue publicly available. Please contact your Kérastase Salon directly to find out the retail price of the products that you are interested in.

How can I get advice on which Kérastase products are most suited for my hair? As Kérastase is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase hairdresser consultant to provide clients with the best advice for their hair and scalp. It is impossible to perform a proper hair and scalp consultation via the internet. This is the reason why we recommend that you visit your nearest Kérastase salon to find out the most appropriate Kérastase haircare programme for you. To find your local Kérastase salon in the Australia please use salon locator.

Is there an online scalp and hair diagnostic module? As Kérastase is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase hairdresser consultant to provide clients with the best advice for their hair and scalp. We recommend that you visit your nearest Kérastase salon for a proper in-depth hair and scalp consultation. Your Kérastase hairdresser consultant will be able to recommend a personalised 3-step haircare programme suited to your individual needs. To find your local Kérastase salon in Australia please use the salon locator.

Is there any particular Kérastase collection for men? All the Kérastase products have been designed to answer both male and female hair and scalp needs. However, the Kérastase Spécifique collection is particularly appropriate to address hair and scalp concerns often encountered by male clients.

Is it possible to combine within the same haircare programme products belonging to different sub-families? It is acceptable to use products from different Kérastase sub-families within the same haircare programme. However, we always recommend you ask your Kérastase hairdresser consultant for a personalised hair and scalp consultation.

Are there any restrictions for using Kérastase products, for instance when pregnant or on medication? There are no specific restrictions for using Kerastase products. However, you should always consult your doctor before use if you have a specific medical condition.

What are the steps necessary to become a Kérastase stockist in Australia? Criteria for becoming a Kérastase salon in Australia are very selective and one of our Kérastase Business Consultants will need to contact you to assess with you the possibility of representing Kérastase. To enable our commercial team to get in touch with you, please send the full details of your salon (incl. address and postcode), as well as your name and a contact telephone number, to the following address: Kérastase - Sales Division, 266 Bay Road, Sandringham, VIC, 3191.